Used as a management tool VAQAS has many benefits:
Unlimited use of the Quality Rose Marque– research shows this has a 75% public recognition as a sign of quality.
A display sign for internal or external use as well as a jpeg of the VAQASlogo for use on your own publicity material.
1-to-1 access to a tourism professional during the face to face de-brief.
No later than 2 weeks after the assessment a full written report including key observations and recommendations is sent out via e-mail or hard copy.
Staff motivation – shared with the team the report enables management to praise the good and encourage action to improve any highlighted negatives. A key part of the processs to improving the visitor experience.
Identify training needs for both staff and volunteers.
Identify areas that require either investment or internal up-grading. The report may be used by you to support funding applications or internal CAPEX (capital expenditure) bids.
Through the provision of the Core Criteria and Self Assessment Toolkit Booklets we enable onsite teams to engage with the process and carry out spot checks throughout the season.
'The report was much more in depth than I thought it would be, which is a positive, and it was very prompt, coming within 2 weeks of the visit.'
Aerial Extreme, Merseyside