Self Catering Accommodation and Serviced Apartments
VisitEngland recently announced a new Gold award for its self-catering businesses. The awards have been given to the top scoring 5-star properties and all 4-star properties with 5-star quality scores that are 'capped' because they don't offer all the facilities and services required to achieve 5 stars. (eg. bath AND shower). The same applies to a few 2 and 3-star properties with high 4-star quality scores. This will mirror the hotels and guest accommodation awards, which can be achieved by properties at all star levels.
Additionally, a number of 4-star Gold awards have been given to the properties with high overall scores and solid scores in the sectional consistency areas, to include public areas, bedrooms, bathrooms, kitchen and cleanliness.
Following feedback from owners, we have reviewed the original policy of issuing the self-catering Gold awards on an annual basis only. The Gold awards are now triggered automatically with the publishing of the assessment report.
The award is for the individual unit only. In multi-unit businesses, it is important to show clearly on websites which units have received the award.
Find out whether you are close to achieving a Gold award, and get more information and general hints and tips on how to achieve one.