The Rose Award highlights and promotes selected high quality holiday caravan parks that also provide a good proportion of first class caravan holiday homes for hire. This award cannot be attained unless the establishment is already part of the accommodation scheme and attains a 4 or 5-star rating.
There is no application for the Rose Award, the assessor will decide whether a park is eligible for consideration when conducting the routine quality assessment. If eligible, the assessor will carry on to check whether the holiday caravans available for hire meet the Rose Award criteria (see below).
Those parks that are offered and accept the Rose Award can purchase the Rose Awards plaques and stickers.
Rose Awards are granted annually and the use of the Rose Award symbol is valid only for the year for which it was awarded. The award can only be displayed for longer than one year where the year in which the award was won is clearly displayed.
The granting of a Rose Award is at the discretion of VisitEngland. VisitEngland will review the potential for a new award for Parks from 2013.
General Criteria
• The park and all caravan holiday homes let as tourist accommodation must comply in all respects with VisitEngland's Minimum Standards and Code of Conduct.
• The park must hold a 4 or 5 Star rating under the British Graded Holiday Park Scheme.
• The park must have one or more caravan holiday homes for hire through the park operator. Where twenty or fewer caravan holiday homes are available for hire, all must comply with the award requirements. Where there are more than 20 for hire, 80% of caravans (or 20, whichever is the higher) must comply with the award requirements.
• Caravan holiday homes owned by a third party and offered for hire by the park operator must be available for the full letting season and must be the subject of a formal Agency Letting Agreement, with the park operator in full control of the units, their maintenance and letting arrangements which must be affected on a professional basis.
• It should be indicated in the brochure or at the time of booking if the caravan is a current Rose Award caravan holiday home.
Criteria for the individual caravan holiday homes
The caravan holiday homes must be constructed to EN 1647. Where a park home is used for holidays, it should comply with BS 3632. For those six years old, they must be constructed to BS 4989/CP101. However, exemption may be made where refurbishment has taken place to a high standard or where the standard of maintenance has been very high and where the inherent quality of the caravan means that there is no discernable loss of quality in a caravan (or park home) used for more than six seasons.
All caravan holiday home for hire for which application is made, must be fully serviced and provide the following:
a) Mains WC
b) Mains hot and cold water
c) Drainage system (mains or private)
d) Electric lighting (mains)
e) Refrigerator (min. 4 cubic feet) with freezer compartment
f) Microwave oven
g) Cooker with oven, grill and four rings (the oven and grill may be combined)
h) Shower and/or bath
i) Colour TV where reception permits
j) Sleeping in bedrooms only or must clearly advertise sleeping arrangements eg 4 + 2 (2 in lounge area)
k) Bed linen (sheets, pillowcases and duvet covers or blankets) to be made available. May be for hire and should be offered at the time of booking. Visitors can be required to make up their own beds using linen provided. Linen must be changed on each change of occupier and as appropriate during lets of two weeks or more
l) Dining facilities should accommodate the maximum number of guests
m) Fixed and working heating throughout main lounge area, bedrooms and bathroom (must comply by 2010)
Note: Electricity and gas may be metered and charged separately, provided that this is clearly indicated in the brochure and booking form.