The national charity Action on Hearing Loss (formerly RNID) recently reported that hearing loss is widespread affecting more than 10 million people in the UK.  This means that as many as one in six of your visitors could benefit from a more hearing accessible environment. And it is growing – by 2031 a massive 14.5 million people in the UK will have hearing loss.

There are a number of steps tourism providers can take to support hearing impaired visitors. The information in this section will increase your deaf awareness with tips on how to communicate better and details of how equipment such as hearing loops can help your customers.

Read our new Listen Up! guide, available to download below.